Emergency Water Damage Restoration in DeKalb, IL

Bleach only kills surface mold on non-porous materials. On porous surfaces like drywall or wood, bleach does not reach the roots, and the water in bleach can actually feed the mold. True mold remediation requires professional antimicrobial treatments and removal of the affected materials.

A Category 3 water loss involves grossly contaminated water, such as sewage backups or floodwaters from outside. It contains dangerous pathogens. This type of water damage cleanup requires specialized training, full PPE, and extensive decontamination protocols.

It depends on the category of water (clean vs. contaminated) and how long it has been sitting. If addressed quickly, we can often save hardwood floors using specialized drying mats and extract water from carpets to prevent permanent damage.

Basement flooding is often caused by poor exterior drainage, a failing sump pump, or cracks in the foundation. Our water damage cleanup team can remove the standing water and help identify the source to prevent future water damage.

If the water is from a clean source (like a broken pipe) and affects a small area, you can usually stay. However, if there is a sewage backup, severe mold remediation needed, or electrical hazards, our team at Prime Water Damage Restoration will advise you on whether temporary relocation is safer.